Talk to us! Couldn't find your answer below? Email [email protected] for product information, help with ordering, and all other questions.
You can also reach us at 1.877.KZ.LUVS.U (1-877-595-8878) Monday-Friday 10:00AM-5:00PM Eastern Standard Time. We look forward to hearing from you!

Your Account

  • Creating an Account
    Come on in and leave looking lovely! Creating account allows you to save your favorite items in a wish list, keep track of your past orders, save addresses for quicker checkout in the future, and more! To create an account, click here, and follow the directions on the page.  
  • Changing/Forgotten Password
    To reset your password for any reason, click here. You will receive an email with instructions on how to securely create a new password. Passwords are case sensitive and should include a number and symbol for maximum security. If you need assistance resetting your password, please contact [email protected] or call 1.877.595.8878 as soon as possible.  
  • Address Book
    Take advantage of your Address Book to make the checkout process easier. Access your Address Book from your Account Dashboard and store any billing or shipping address you may want to use in the future.  
  • Wish List
    Keep track of your favorite items and purchase them when you are ready, or send a link to your Wish List to your family and friends to drop them hints.
    You can add unlimited items to your Wish List directly from item product pages, or you can move products from your shopping bag to your Wish List during the checkout process.
    Please note that items in your Wish List are not reserved and can still sell out if you don’t act quickly!
  • Managing Subscriptions
    Our newsletter subscribers are the first to know about KZ’s newest arrivals, the latest trends, styling tips, and VIP promotions. You can subscribe to the list upon checkout, or from your Account Dashboard. If you wish to unsubscribe, you can do so from your Account Dashboard as well. Alternatively, you can opt-out at any time from the “unsubscribe” link found at the bottom of any email.